This Privacy Policy was last updated on 1st September 2021

Rams Solutions Sdn Bhd and its group of companies (“Rams”, “we”, “us”, “our”) are committed to protect and respect your privacy. We invite you to read this Privacy Policy carefully to understand our practices regarding your personal data and privacy.

1. Types of Information That We Collect & How We      

    Collect It.

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       We may collect the following information about you:

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1. personal details and contact information such as your name, address, phone number and email address

2. payment information such as your debit or credit card information, including the name of cardholder, card number, billing address, expiry date and other bank account details

3. sensitive information such as your racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership. We do not generally collect sensitive information unless it is necessary due to exceptional circumstances to serve you better and meet your particular needs

4. recording of your photograph, video and voice during any of our corporate events or during our business operation

5. resume or CVs when you apply job with us

6. any other information that is collected from you automatically such as your browser type and such other information depending on your visit to our website.

We may collect this information directly from you, your authorized representatives or public resources, when you interact with our website, contact us, register for our services or place an order for our products/services, commence business relationship with us, apply job with us, interact with us via our social medias or interactive applications, or when you take part in our online initiatives.

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We always aim to gather only the information that we need.

2. Use of Personal Data.

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We do not keep your personal data for longer than is necessary and will only use the personal data where permitted by applicable law and for the following purposes:

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1. to process your order and manage your account

2. to provide services/products to you

3. to carry out, maintain and manage your relationship with us including our business transaction and dealings

4. to enable you to provide feedbacks to us

5. to prepare for invitations, registration and/or sign-ups for our events, products and services

6. to understand your needs and customize our website according to user’s interest

7. to enable us to provide you with information that we think may be of interest to you

8. to enable us to provide and improve our services and matters related to it, and send information on our services

9. to carry out research and statistical analysis to help improve our content, our products and services and to help us better understand your requirements and interests

10. to target our marketing and advertisement and those of our partners more effectively

11. in other circumstances, such purposes that are necessary or directly related to your relationship with us or where it is permitted under the applicable laws

12. to meet our legal or regulatory obligations (if any).

3. Data Sharing and Transfer.

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We may share your personal data:

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1. within our group of companies

2. regulators or other governmental departments or agencies to comply with the law and regulations

3. companies, organisations, professional advisors and consultants or third party who work on our behalf to provide our services/products

4. third parties in connection with the transfer of all or any part of our business or assets

5. any credit reporting agencies or in the event of default, any debt collection agencies subject to the permitted law applicable to us

6. other parties in respect of whom you have given your express or implied consent

It may be necessary for us to transfer your personal data outside Malaysia if any of our service/product providers, business partners or subsidiaries that involved in providing part of a services/products are located in countries outside Malaysia. You hereby agree and consent to us transferring your personal data outside Malaysia in these instances. We shall be responsible to ensure that our providers, business partners and subsidiaries are contractually bound to adhere the confidentiality and security of your personal data.

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When we transfer your personal data, we ensure that we practice strict conditions of confidentiality and high standard of security procedures.

4. Your Consent, Right to Access and Correct Your

    Personal Data.

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1. By submitting your personal data to us, you hereby have consented the use of it as set up in this Privacy Policy.

2. Where we are relying on consent to process your personal data, you may withdraw your previous consent for using and processing your personal data. However, that withdrawing of your consent does not affect the lawfulness of processing based on your previous consent prior to such withdrawal.

3. You may access and correct your personal data held by us. Please note that we may not be able provide you with our services/products if the personal data given is incomplete and we will not be responsible for any personal data which are inaccurate, misleading, incomplete and not updated.

5. Data Retention and How We Secure Your Personal

    Data.

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We only retain your personal data for as long as we reasonably consider necessary to fulfil the purposes we collected it for, and according to the terms of your agreement with us, including for the purposes of complying any legal, accounting, reporting and internal requirements to protect the interest of Rams.

We treat your information in confidence and shall protect such information no less than a reasonable degree of care to prevent any misused or breach of your personal data privacy.

6. Third Party Websites.

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Our website may contain links to third-party websites. This does not imply our endorsement of any website, and we are not responsible for the actions, content, information or data of third-party websites or actions or any links contained in them, or any changes or updates to them. Third-party websites will likely provide their own terms and conditions of use and privacy policies that may apply to you.

7. Cookies and Similar Technologies.

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We use cookies (small information files that are stored on your computer) to help us provide many features on the website and to improve our website. You can choose not to accept cookies from us (by changing your browser’s security settings) but if you do, the website might not work as intended and some features may not work at all.

8. Changes to Our Notice.

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We might amend this Privacy Policy from time to time. We encourage you to check back frequently to see any updates or changes to our Privacy Policy. If we make a major change to it, we will send you email describing the change and what it means for you.

9. Our Contact Information.

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If you have any questions or concerns related to the processing of your personal data, please don’t hesitate to contact us at privacy@ramssol.com